To update your dispute, please follow the below steps:
Step 1: Sign into My Orders and find your order
Step 2: Click Dispute in Progress
Step 3: Check whether AliExpress or the seller has already proposed a solution
You can choose to accept or reject a proposal
To update your proposal, please click Edit
To offer more evidence to support your claim, please click Upload Evidence. You can upload files in .jpg, .jpeg, .bmp or .png (2MB max).
In some cases, AliExpress steps in to help. To find out more about this process and what documents to upload, please click AliExpress Judgment Details.
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