How can I add evidence or update my dispute?
    To update your dispute, please follow the below steps:
    Step 1: Sign into My Orders and find your order
    Step 2: Click Dispute in Progress
    Step 3: Check whether AliExpress or the seller has already proposed a solution
    • You can choose to accept or reject a proposal
    • To update your proposal, please click Edit
    • To offer more evidence to support your claim, please click Upload Evidence. You can upload files in .jpg, .jpeg, .bmp or .png (2MB max).
    Please note:
    In some cases, AliExpress steps in to help. To find out more about this process and what documents to upload, please click AliExpress Judgment Details.
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